The preparation notebook
Worked examples, thoughtful questions, and practical exercises for the document you send and the conversation that follows.
Start here / 6 min read
Use situation, task, action, and result to structure interview answers. Includes annotated examples, a story worksheet, and ways to avoid scripted responses.
Build your story bankPhoto by Product School / Unsplash
5 min read
Practice product manager behavioral questions about prioritization, influence, failure, and conflict, with sample answers and a self-review checklist.
Read the guideProduct School / Unsplash
5 min read
Rehearse customer service interview answers about upset customers, competing priorities, mistakes, and teamwork, with examples and follow-up prompts.
Read the guideJulio Lopez / Unsplash
5 min read
Turn coursework, volunteering, and personal projects into honest interview answers. Includes first-job examples and a practical rehearsal checklist.
Read the guidenicoll camacho / Unsplash
6 min read
Build a first-job resume using education, projects, volunteering, and demonstrated skills. Includes sample sections, bullet rewrites, and an application checklist.
Read the guidenicoll camacho / Unsplash
5 min read
Match your resume to a job description using real evidence, relevant wording, and clear bullet points, then prepare to discuss every claim in an interview.
Read the guideJakub Zerdzicki / Unsplash
7 min read
Write a focused resume summary with examples for customer service, operations, graduates, and career changers, plus a before-and-after editing worksheet.
Read the guideMengkol Smile / Unsplash
6 min read
Select relevant resume skills with examples for customer service, operations, analysis, and entry-level roles. Learn where to list skills and how to support them.
Read the guideJakub Zerdzicki / Unsplash
7 min read
Use original cover letter examples for graduates, customer support, operations, and career changes. Learn how to connect your evidence to the role without generic filler.
Read the guideMengkol Smile / Unsplash
6 min read
Build a focused answer to 'Tell me about yourself' with examples for graduates, experienced candidates, and career changers, plus a rehearsal worksheet.
Read the guideCytonn Photography / Unsplash
6 min read
Choose credible strengths and weaknesses for a job interview. Includes example answers, a selection worksheet, and ways to describe real progress.
Read the guideMengkol Smile / Unsplash
6 min read
Answer 'Why should we hire you?' by connecting the employer's needs to your experience. Includes graduate, support, and career-change examples.
Read the guideCytonn Photography / Unsplash
6 min read
Prepare a specific answer to 'Why do you want to work here?' using the role, the organization's work, and your own experience, without generic flattery.
Read the guideVitaly Gariev / Unsplash
6 min read
Choose useful questions for recruiters, hiring managers, and future teammates. Explore expectations, feedback, team decisions, and next steps before accepting a role.
Read the guideCytonn Photography / Unsplash
6 min read
Use situation, task, action, and result to structure interview answers. Includes annotated examples, a story worksheet, and ways to avoid scripted responses.
Read the guideProduct School / Unsplash
6 min read
Prepare behavioral interview questions by competency, with example answers, follow-up prompts, and a worksheet for choosing evidence from your experience.
Read the guideProduct School / Unsplash
6 min read
Practice situational interview questions with realistic scenarios, sample answers, and a framework for clarifying assumptions, choosing actions, and communicating tradeoffs.
Read the guideVitaly Gariev / Unsplash
6 min read
Prepare for a phone interview with common questions, example answers, a compact notes sheet, and a practical plan for clear communication on the call.
Read the guideJulio Lopez / Unsplash
6 min read
Prepare for a second interview with deeper examples, role-specific follow-ups, team questions, and a worksheet built from what you learned in the first round.
Read the guideCytonn Photography / Unsplash
6 min read
Write a concise thank-you email after an interview with templates for a recruiter call, hiring-manager discussion, panel, and a small clarification.
Read the guidenicoll camacho / Unsplash
6 min read
Ask for an interview update politely with templates for a missed timeline, no stated timeline, another offer deadline, and a final follow-up.
Read the guideVitaly Gariev / Unsplash
